Short Shipping Page

Shipping Information

Postal Orders must be placed before 3 PM for same day dispatch (Monday to Friday).

Orders placed after this time will be dispatched the following day (apart from Friday where the goods will be dispatched Monday).

Parcel Force deliveries are Monday to friday only.

Snail Mail / Royal Mail deliveries are Monday to Saturday.

Click & Collect is available from our High street store on Ann St - Click here for more information.

There is no post on Bank Holidays

UK & Ireland: Parcel Force is a WEEKDAY TRACKED & 'SIGNED FOR' SERVICE - If you are not around to sign for your Parcel, your delivery driver will try a neighbour. Parcel Force delivers Monday to Friday only

UK Only: Snail Mail / Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail / Royal Mail is delivered Monday to Saturday

Our statistics show that 99% of all orders are received by our customers within their delivery expectations and without complaint.

Pound

Location	Courier	Service	Cart Total	Delivery Charge
Northern Ireland	Snail Mail	3-4 Days	£0 - £40	£1.99
Northern Ireland	Snail Mail	2-3 Days	£0 - £40	£3.50
Northern Ireland	Parcelforce	Next Day	Flat Rate	£3.95
Northern Ireland	Click & Collect	Usually ready after 2 hrs**	Flat Rate	£1.50

UK Mainland	Snail Mail	3-4 Days	£0 - £40	£1.99
UK Mainland	Snail Mail	2-3 Days	£0 - £40	£3.50
UK Mainland	Parcelforce	Two Day	Flat Rate	£5.95
UK Mainland	Parcelforce	Next Day	Flat Rate	£7.95

Republic of Ireland	Parcelforce & GLS	Next Day	Flat Rate	£3.95

For Continental European international shipping rates please click here

Please note that outlying areas may experience delays due to remote location.

Examples of outlying areas - Rural Ireland, Scottish Highlands & Islands, Isle of White, Jersey & Guernsey.

If for any reason you are not happy with your online purchase you may cancel your order up to 14 days from the day after you received your goods; with items in original condition, unworn and with labels & packaging intact. **Before sending/returning the parcel back to us, first please contact us immediately and have your order details at hand. Any problems or questions please contact us on +44 (0)2890 320532 or email us

Exemptions:

**Please refer to our complete returns policy where you will find a list of items that cannot returned for hygiene reasons.

Opening Hours

Monday	9.00am - 5.30pm
Tuesday	9.00am - 5.30pm
Wednesday	9.00am - 5.30pm
Thursday	9.00am - 5.30pm
Friday	9.00am - 5.30pm
Saturday	9.00am - 5.30pm
Sunday	Closed

Online Orders

For same day dispatch order Before 3PM ! (This is the Cut-Off time for parcels that will leave our store today - Operates Monday - Friday Only )

Definition of "DISPATCH" - Parcels collected FROM Elliotts by our Postal Service Company.

UK Only: Snail Mail/Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail/Royal Mail is delivered Monday to Saturday.

There is NO post on Bank Holidays

Click and Collect

Orders Placed BETWEEN 9AM & 3.20PM are expected to be ready after 2hrs
Orders placed AFTER 3.20PM will be ready for collection after 11AM the Next day!
Orders placed BETWEEN Midnight and 9AM will be ready for collection after 11AM

See our opening hours to plan your collection -
please click here

Please make sure your contact details are correct.

Bring your Order Confirmation - If you do not receive one - look in your junk folder and please unjunk us failing this... give us a call or email us if you cannot get through on the phones.

Order Query

If you have any queries about an existing order, please call us on +44 (0)2890 320532 and a member of our team will be able to assist you.
If you cannot get through on the phones please send us an email and we will endeavour to get back to you as soon as possible :)
P.S. If you have not received your order confirmation email, please check your junk folder. If you find our email there can you please unjunk it. Many Thanks :)