Short Shipping Page

Shipping Information

Orders are dispatched Monday through Friday

Cut Off on each of these days is 3PM!

Orders placed AFTER 3PM will be shipped the next working day

ONLINE Orders can be placed 24/7

There are some delays with Untracked Royal Mail services.

Our stats show that 96% of parcels arrive on time. It may take some parcels an extra one to three working days.

Please note there is No Shipping on Bank Holidays

---

Postal Orders must be placed before 3PM for same day dispatch (Monday to Friday).

Orders placed after this time will be dispatched the following day (apart from Friday where the goods will be dispatched Monday).

Parcel Force deliveries are Monday to Friday only.

Royal Mail deliveries are Monday to Saturday.

***Click & Collect is available from our High street store on Ann St - Click here for more information.

There is no post on Bank Holidays

UK & Ireland: Parcel Force is a WEEKDAY TRACKED & 'SIGNED FOR' SERVICE - If you are not around to sign for your Parcel, your delivery driver will try a neighbour. Parcel Force delivers Monday to Friday only

UK Only: Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail / Royal Mail is delivered Monday to Saturday

Sterling Shipping Table

*UK Royal Mail & Irish Orders under £10 will have additional delivery charges please see your basket for details

Location	Courier	Service	Cart Total	Delivery Charge
UK Mainland	Royal Mail	5-6 Days	£10 - £45*	£2.20
UK Mainland	Royal Mail	3-4 Days	£10 - £45*	£3.40
UK Mainland	Parcelforce	Two Day -TRACKED	Flat Rate	£6.99
UK Mainland	Parcelforce	Next Day - TRACKED	Flat Rate	£9.60

Northern Ireland	Royal Mail	5-6 Days	£10 - £45*	£2.20
Northern Ireland	Royal Mail	3-4 Days	£10 - £45*	£3.40
Northern Ireland	Parcelforce	Next Day -TRACKED	Flat Rate	£4.50
Northern Ireland	Click & Collect	Available to Collect After 2 hours***	Flat Rate	£1.50

Republic of Ireland	Parcelforce & GLS	Next Day - TRACKED	Over £10*	£5.95

For Continental European international shipping rates please click here

Please note that outlying areas may experience delays due to remote location.

Examples of outlying areas - Rural Ireland, Scottish Highlands & Islands, Isle of White, Jersey & Guernsey.

Additional Surcharges my be applied to remote locations such as the Scottish Highlands & Islands, Isle of White, Jersey & Guernsey.

If for any reason you are not happy with your online purchase you may cancel your order up to 14 days from the day after you received your goods; with items in original condition, unworn and with labels & packaging intact. **Before sending/returning the parcel back to us, first please contact us immediately and have your order details at hand. Any problems or questions please contact us on +44 (0)2890 320532 or email us

Exemptions:

**Please refer to our complete returns policy where you will find a list of items that cannot returned for hygiene reasons.

Opening Hours

Monday	10am - 5:30pm
Tuesday	10am - 5:30pm
Wednesday	10am - 5:30pm
Thursday	10am - 5:30pm
Friday	10am - 5:30pm
Saturday	10am - 5:30pm
Sunday	CLOSED

Online Orders

Orders are dispatched

MONDAY through FRIDAY

Cut Off on each of these days is 3 PM!

Orders AFTER 3 PM will be shipped the next working day

For same day Dispatch order Before 3PM ! (This is the Cut-Off time for parcels that will leave our store - Operates Monday - Friday Only )

Definition of "DISPATCH" - Parcels collected FROM Elliotts by our Postal Service Company.

UK Only: Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail/Royal Mail is delivered Monday to Saturday.

There is NO post on Bank Holidays

You can contact us by Email - Fill in the Form below (see link at bottom of Page) & we will endeavour to get back to you as soon as possible!

Click and Collect

Please check the Time that your order

will be ready for collection

Orders can be picked up:

MONDAY from 12 NOON to 5:30 PM
& TUESDAY through SATURDAY between 11 AM & 5:30 PM

Orders placed Between 11 AM & 3:15 PM please ensure TWO HOURs between ordering and collection!

Orders placed Monday to Friday AFTER 3:15 PM will be ready from 11 AM the Next Day

Orders placed AFTER 3:15 PM Saturday to 10 AM Monday are available to collect at 12 Noon Monday

- - -

See our opening hours to plan your collection -
please click here

Please make sure your contact details are correct.

Bring your Order Confirmation - If you do not receive one - look in your junk folder and please unjunk us failing this... give us a call or email us if you cannot get through on the phones.

Order Query

If you have any queries about an existing order, please call us: UK Local Call Rate 02890 320532 ; Eire Local Call Rate 04890 320532 ; International +44 2890 320532 and a member of our team will be able to assist you.
If you cannot get through on the phones please send us an email and we will endeavour to get back to you as soon as possible :)
P.S. If you have not received your order confirmation email, please check your junk folder. If you find our email there can you please unjunk it. Many Thanks :)