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Shipping Information
Orders are dispatched Monday through Friday
Cut Off on each of these days is 3PM!
Orders placed AFTER 3PM will be shipped the next working day
ONLINE Orders can be placed 24/7
There are delays in the Parcel Network due to Covid-19, please be aware of this when selecting your shipping option.
This applies to All shipping services.
All couriers have Extended the length of time it will take to Deliver Your Parcel because of reduced operating hours and staffing levels. If you need the items sooner rather than later, please select a more expensive shipping option with Tracking. NONE of our services are guaranteed.
However we are finding that 80% of parcels either arrive on time or take an extra one to three working days. The main take away here is be Organised!
Please note there is No Shipping on Bank Holidays
We will update this notice as things change
Till things get back to being "Somewhat Normal", look after yourself, look out for each other, stay connected and we hope to provide you with our normal service as soon as is possible
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Postal Orders must be placed before 3PM for same day dispatch (Monday to Friday).
Orders placed after this time will be dispatched the following day (apart from Friday where the goods will be dispatched Monday).
Parcel Force deliveries are Monday to Friday only.
Royal Mail deliveries are Monday to Saturday.
***Click & Collect is available from our High street store on Ann St - Click here for more information.
There is no post on Bank Holidays
UK & Ireland: Parcel Force is a WEEKDAY TRACKED & 'SIGNED FOR' SERVICE - If you are not around to sign for your Parcel, your delivery driver will try a neighbour. Parcel Force delivers Monday to Friday only
UK Only: Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail / Royal Mail is delivered Monday to Saturday
Our statistics show that 99% of all orders are received by our customers within their delivery expectations and without complaint.
Sterling Shipping Table - Please Note : ALL Postal Services are Experiencing Delays at This Time
*UK Snail Mail & Irish Orders under £10 will have additional delivery charges please see your basket for details
| Location | Courier |
Service (Covid Related Delays - Across all Services) |
Cart Total |
Delivery Charge |
| UK Mainland | Royal Mail | 5-6 Days | £10 - £45* | £2.20 |
| UK Mainland | Royal Mail | 3-4 Days | £10 - £45* | £3.40 |
| UK Mainland | Parcelforce | Two Day -TRACKED | Flat Rate | £6.99 |
| UK Mainland | Parcelforce | Next Day - TRACKED | Flat Rate | £9.60 |
| Northern Ireland | Royal Mail | 5-6 Days | £10 - £45* | £2.20 |
| Northern Ireland | Royal Mail | 3-4 Days | £10 - £45* | £3.40 |
| Northern Ireland | Parcelforce | Next Day -TRACKED | Flat Rate | £4.50 |
| Northern Ireland | Click & Collect | Available to Collect After 2 hours*** | Flat Rate | £1.50 |
| Republic of Ireland |
Parcelforce & GLS |
(Covid Related Delays expected) Next Day - TRACKED |
Over £10* | £5.95 |
For Continental European international shipping rates please click here
Please note that outlying areas may experience delays due to remote location.
Examples of outlying areas - Rural Ireland, Scottish Highlands & Islands, Isle of White, Jersey & Guernsey.
Additional Surcharges my be applied to remote locations such as the Scottish Highlands & Islands, Isle of White, Jersey & Guernsey.
If for any reason you are not happy with your online purchase you may cancel your order up to 14 days from the day after you received your goods; with items in original condition, unworn and with labels & packaging intact. **Before sending/returning the parcel back to us, first please contact us immediately and have your order details at hand. Any problems or questions please contact us on +44 (0)2890 320532 or email us
Exemptions:
**Please refer to our complete returns policy where you will find a list of items that cannot returned for hygiene reasons.