Current Operating Information
Online Orders are Dispatched MONDAY through FRIDAY
Cut Off on each of these days is 3PM!
Orders AFTER 3PM will be shipped the next working day
PLEASE NOTE: We Advise that you use our PARCEL FORCE option as it is a Tracked Service.
At this Time Please Expect Delays with your Parcel Delivery! This applies to All shipping services.
Click & Collect is only Service Available at our Shop at this time, until further notice.
We will update this notice as things change
Till things get back to being "Somewhat Normal", look after yourself, look out for each other, stay connected and we hope to provide you with our normal service as soon as is possible
Click & Collect is only Service Available at
our Shop at this time, until further notice
Office Opening Hours
|Monday||11am - 4pm
|Tuesday||11am - 4pm|
|Wednesday||11am - 4pm|
|Thursday||11am - 4pm|
|Friday||11am - 4pm|
ONLINE ORDERS CAN BE PLACED ANYTIME
Online Store Open 24hrs 7 Days a week
You can contact us by Email - Fill in the Form below (see link at bottom of Page) & we will endeavour to get back to you as soon as possible!
For same day Dispatch order Before 3PM ! (This is the Cut-Off time for parcels that will leave our store - Operates Monday - Friday Only )
Definition of "DISPATCH" - Parcels collected FROM Elliotts by our Postal Service Company.
UK & Ireland: Parcel Force is a WEEKDAY TRACKED & 'SIGNED FOR' SERVICE - If you are not around to sign for your Parcel, your delivery driver will try a neighbour. Parcel Force delivers Monday to Friday only
UK Only: Snail Mail/Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail/Royal Mail is delivered Monday to Saturday.
There is NO post on Bank Holidays
Click and Collect
Please check the Time that your order will be ready for collection
Orders can be picked up MONDAY to FRIDAY between 12 Noon & 4PM
Orders placed between 11AM & 4PM please ensure 1 hour between ordering and collection!
Orders placed Monday to Thursday AFTER 3PM will be ready from 12 Noon the Next day
Orders placed AFTER 3PM Friday to Monday 11AM are available to collect at 12 Noon Monday
For small C&C orders contact us by Email, we may be able to arrange a quicker turnaround time for you
We are in the Office Monday to Friday from 11AM to 4PM. You can ring the doorbell for further information.
- - -
Orders Placed BETWEEN 9AM & 4.20PM are expected to be ready after 1hrs
Orders placed AFTER 4.20PM will be ready for collection after 11AM the Next day!
Orders placed BETWEEN Midnight and 9AM will be ready for collection after 11AM
See our opening hours to plan your collection -
please click here
Please make sure your contact details are correct.
Bring your Order Confirmation - If you do not receive one - look in your junk folder and please unjunk us failing this... give us a call or email us if you cannot get through on the phones.
If you have any queries about an existing order, please call us on +44 (0)2890 320532 and a member of our team will be able to assist you.
If you cannot get through on the phones please send us an email and we will endeavour to get back to you as soon as possible :)
P.S. If you have not received your order confirmation email, please check your junk folder. If you find our email there can you please unjunk it. Many Thanks :)