Current Operating Information
Online Postal Service
Online Orders are Normally Dispatched
MONDAY through FRIDAY
Cut Off on each of these days is 3PM!
Orders AFTER 3PM will be shipped the next working day
At this Time Please Expect Delays with your Parcel Delivery! This applies to All shipping services.
If you need the items sooner rather than later, please select a faster shipping method.
We will update this notice as things change
Till things get back to being "Somewhat Normal", look after yourself, look out for each other, stay connected and we hope to provide you with our normal service as soon as is possible
Office Hours Only
(Store Closed Due to Government Covid Policy)
Monday | 11am - 5pm |
Tuesday | 11am - 5pm |
Wednesday | 11am - 5pm |
Thursday | 11am - 5pm |
Friday | 11am - 5pm |
Saturday | 11am - 5pm |
Sunday | CLOSED |
Online Orders
For same day Dispatch order Before 3PM ! (This is the Cut-Off time for parcels that will leave our store - Operates Monday - Friday Only )
Definition of "DISPATCH" - Parcels collected FROM Elliotts by our Postal Service Company.
UK & Ireland: Parcel Force is a WEEKDAY TRACKED & 'SIGNED FOR' SERVICE - If you are not around to sign for your Parcel, your delivery driver will try a neighbour. Parcel Force delivers Monday to Friday only
UK Only: Snail Mail/Royal Mail is not a tracked service - If your parcel is to big for your letter box your parcel may be left at the Post Office. Snail Mail/Royal Mail is delivered Monday to Saturday.
There is NO post on Bank Holidays
You can contact us by Email - Fill in the Form below (see link at bottom of Page) & we will endeavour to get back to you as soon as possible!
Click and Collect
(Available Again From April 12th 2021)
Please check the Time that your order will be ready for collection
Orders can be picked up:
MONDAY & FRIDAY from 12 NOON to 4.45PM
& TUESDAY, WEDNESDAY, THURSDAY between 11AM & 4.45PM
Orders placed Between 11AM & 3.45PM please ensure 1 HOUR between ordering and collection!
Orders placed Monday to Friday AFTER 3.45PM will be ready from 12 NOON the Next Day
Orders placed AFTER 3.45PM Saturday to 11AM Monday are available to collect at 12 Noon Monday
- - -
Orders Placed BETWEEN 9AM & 4.20PM are expected to be ready after 1hrs
Orders placed AFTER 4.20PM will be ready for collection after 11AM the Next day!
Orders placed BETWEEN Midnight and 9AM will be ready for collection after 11AM
See our opening hours to plan your collection -
please click here
Please make sure your contact details are correct.
Bring your Order Confirmation - If you do not receive one - look in your junk folder and please unjunk us failing this... give us a call or email us if you cannot get through on the phones.
If you have any queries about an existing order, please call us: UK Local Call Rate 02890 320532 ; Eire Local Call Rate 04890 320532 ; International +44 2890 320532 and a member of our team will be able to assist you.
If you cannot get through on the phones please send us an email and we will endeavour to get back to you as soon as possible :)
P.S. If you have not received your order confirmation email, please check your junk folder. If you find our email there can you please unjunk it. Many Thanks :)