Delivery & Returns
NO POSTAL SERVICE:
BANK HOLIDAY MONDAY 29th AUGUST
All post is sent via Parcel Force (weekday service only)
This is a signed for service - All Orders are Tracked
For same day dispatch please have you order placed before 3pm
- otherwise your order will be sent the following day.
From Friday 3pm onwards all weekend orders will be dispatched on Monday.
Spend over £50 and your parcel will be shipped for FREE!***
Our shipping costs are based on a sliding scale so the more you buy the less you pay in postage.
All staffs, swords, long weapons and brooms etc - items that are long - will incur an extra charge due to the size of the item.
|Northern Ireland||Parcelforce||Next Day||£0 - £10||£4.70|
|Northern Ireland||Parcelforce||Next Day||£10.01 - £24.99||£3.95|
|Northern Ireland||Parcelforce||Next Day||£25 - £49.99||£2.95|
|Northern Ireland||Parcelforce||Next Day||over £50||FREE|
|UK Mainland||Parcelforce||Two Day||£0 - £10||£7.60|
|UK Mainland||Parcelforce||Two Day||£10.01 - £24.99||£5.95|
|UK Mainland||Parcelforce||Two Day||£25 - £49.99||£4.95|
|UK Mainland||Parcelforce||Two Day||over £50||FREE|
|UK Mainland||Parcelforce||Next Day||£0 - £10||£9.40|
|UK Mainland*||Parcelforce||Next Day||£10.01 - £25||£8.95|
|UK Mainland*||Parcelforce||Next Day||over £25||£7.95|
|Republic of Ireland||Parcelforce||Next Day||£0 - £10||£6.50|
|Republic of Ireland||Parcelforce||Next Day||£10.01 - £24.99||£4.95|
|Republic of Ireland||Parcelforce||Next Day||£25 - £49.99||£3.95|
|Republic of Ireland||Parcelforce||Next Day||over £50||FREE|
Our statistics show that 99% of all orders are received by our customers within their delivery expectations and without complaint.
If for any reason you are not happy with your online purchase you may cancel your order up to 14 days from the day after you received your goods; with items in original condition, unworn and with labels & packaging intact. **Before sending/returning the parcel back to us, first please contact us immediately and have your order details at hand. Any problems or questions please contact us on +44 (0)2890 320532 or email us
**Please refer to our complete returns policy where you will find a list of items that cannot returned for hygiene reasons.
*This service is not included in conjunction with our free delivery offer.
*** Free shipping will not apply to your order if it includes long items such as a staff, sword, cane, long weapon or broom etc
***All Carry me costumes are exempt from free shipping as they are already very keenly priced