Click and Collect Service
Orders Placed BETWEEN 9am & 3.00pm today are expected to be ready after 2hrs
Orders placed AFTER 3.00pm will be ready for collection after 11am the Next day!
Orders placed BETWEEN Midnight and 9am will be ready for collection after 11am
Key points please read:
- We will only contact you if there is problem with your order, there is no email sent out to confirm your items are ready - therefore items are due for collection as outlined above.
- Please place your order via the checkout as if placing a typical web-order and select - Collect in store
- Items are to be collected at our Belfast Store on Ann Street, BT1 3HH
- Ensure your telephone number is correct
- We will keep your order for up to 7 days after which the items will be returned to stock and refunded
- Confirmation emails: please check your junk email folder your order confirmation may arrive here - if it has, please unjunk and add us to your safe senders list :)
What to bring with you to collect:
It is much quicker process if you bring a copy of your Order Confirmation email with you, or send it to the person collecting them on your behalf
If you are calling in person, please bring a copy of your confirmation email - either printed or on a mobile device.
If you are sending a friend to collect on your behalf, send them your confirmation email and ensure they know the shipping name and address on the order. Or alternatively send them a copy of your email confirmation to be viewed on a mobile device.
We don't like to keep our customers waiting, so please, after you have ordered give us two hours to pick and pack your order so it is ready waiting for your speedy collection on arrival.
Currently items will be held over for 7 days only.
Please ensure your telephone number is correct, if we have any difficulties processing your order we will contact you before you collect. For large quantity orders we advise that you call us first so we can check we have enough stock in store for same day collection. We are located in Belfast. Your click and collect order can be collected from our Ann Street location